Passport Photo Rejected? Complete Fix Guide
Your passport photo was rejected? Don't panic. This comprehensive guide covers every rejection reason with step-by-step fixes to get your photo accepted on the next try.
Understanding Photo Rejection
Receiving a passport photo rejection can be frustrating, especially when you are in a hurry. But do not worry — photo rejection is common and fixable. Most issues can be resolved either by retaking the photo correctly or by using the right tools.
The Indian passport office follows strict ICAO (International Civil Aviation Organization) standards for passport photos. These standards ensure your photo works with biometric systems worldwide. Understanding exactly why your photo was rejected is the first step to fixing it.
Time Impact
A photo rejection typically adds 1-2 weeks to your passport processing time. Getting it right the first time or fixing it quickly minimizes delays.
Common Rejection Reasons
Here are the most common reasons passport photos get rejected, along with how frequently they occur and how difficult they are to fix:
| Issue | Description | Frequency | Fix |
|---|---|---|---|
| Wrong Size | Photo not exactly 2×2 inches (51×51mm) | Very Common | Easy |
| Background Color | Not white, has shadows, or patterns visible | Very Common | Easy |
| Face Shadows | Uneven lighting causing shadows on face | Common | Retake Needed |
| Glasses Glare | Reflection on lenses hiding eyes | Common | Retake Needed |
| Wrong Expression | Smiling, mouth open, not neutral | Common | Retake Needed |
| Eyes Closed | Eyes not fully open in photo | Moderate | Retake Needed |
| Head Position | Head tilted or not looking at camera | Moderate | Retake Needed |
| File Size | Digital file too large or too small | Common (Online) | Easy |
| Face Too Small | Face does not occupy 70-80% of frame | Moderate | Easy |
| Poor Quality | Blurry, pixelated, or low resolution | Moderate | Retake Needed |
How to Fix Each Issue
Wrong Size Fix
Use PassportSizePhoto.in to automatically resize your photo to exactly 2x2 inches (51x51mm). Our tool ensures correct dimensions every time.
Background Fix
Our automatic background removal tool replaces any background with pure white. This fixes colored backgrounds, shadows, and patterns without needing to retake the photo.
Face Shadows Fix
Shadows on face require retaking. Position yourself facing a window with natural light or use multiple light sources to eliminate shadows. Avoid direct overhead lighting.
Glasses Glare Fix
Either remove glasses for the photo or tilt your head slightly to avoid reflections. Consider using anti-reflective coated lenses if available. Your eyes must be clearly visible.
File Size Fix
For Passport Seva portal, file size should be 10-300 KB. Our tool automatically compresses and optimizes your photo to the exact specifications required.
How to Resubmit Your Photo
Online Application Resubmission
- 1. Log in to Passport Seva portal with your Application ID
- 2. Check the status section for rejection reason
- 3. Prepare a new photo addressing the specific issue
- 4. Upload the corrected photo using the resubmit option
- 5. Wait for re-verification (usually 1-3 business days)
PSK (Offline) Resubmission
- 1. Check your rejection notice for specific instructions
- 2. Get new physical photos printed (4-6 copies recommended)
- 3. Book a new PSK appointment if required
- 4. Bring original rejection notice and new photos
- 5. Submit at the designated counter
Prevent Future Rejections
Best Practices
- ✅ Use a verified tool: PassportSizePhoto.in automatically validates and corrects common issues
- ✅ Check all specifications: Size, background, file size before submitting
- ✅ Good lighting: Natural daylight, facing the light source
- ✅ Neutral expression: Mouth closed, looking directly at camera
- ✅ Recent photo: Taken within last 6 months
- ✅ Test upload: If possible, preview how the photo looks in the portal before final submission
Online vs Offline Rejection Differences
Online Applications
- • Automated checks for file size/dimensions
- • Faster rejection notification
- • Easier to resubmit from home
- • May be stricter on technical specs
Offline Applications
- • Manual verification by officers
- • May notice issues not caught online
- • Requires PSK visit for resubmission
- • More feedback on specific issues
Timeline and Processing Delays
Understanding how rejection affects your timeline helps you plan accordingly:
Typical Timeline Impact
- First rejection: +5-7 business days
- Second rejection: +5-7 additional business days
- Verification after resubmission: 1-3 business days
- If PSK revisit needed: +10-15 days (appointment availability)
Frequently Asked Questions
Why was my passport photo rejected?
Common reasons include: incorrect size (not 2x2 inches), non-white background, shadows on face or background, glasses glare covering eyes, wrong expression (smiling), eyes closed or partially visible, head tilted, file size too large or small for online upload, or poor image quality.
Can I use the same photo after fixing it digitally?
It depends on the issue. If the rejection was due to fixable issues like background color or file size, you can edit and resubmit the same photo. If the issue is with the photo itself (expression, glasses, shadows), you need to take a completely new photo.
How many times can I resubmit a rejected photo?
There is no official limit on resubmissions. However, repeated rejections delay your application significantly. Each rejection typically adds 1-2 weeks to processing time. It is better to use a verified tool to get it right the first time.
Will I get a refund if my photo is rejected?
Passport Seva fees are non-refundable, but photo rejection does not mean you lose your fees. You simply need to resubmit a correct photo. Your application remains active while you fix the photo issue.
Do I need to visit the Passport Seva Kendra for photo rejection?
For online applications, you can usually resubmit photos online. For offline applications or if you receive a notice, you may need to visit the PSK with new photos. Check your rejection notice for specific instructions.
What if my photo was rejected after the PSK visit?
If rejection happens post-verification, you will receive an email or SMS with instructions. Usually, you need to upload a new photo through the Passport Seva portal. In some cases, you may need to book another PSK appointment.
Can a studio photo get rejected?
Yes, professional studio photos can be rejected too. Studios may not always follow the latest specifications, or their lighting setup may create issues. Always verify the output meets current government requirements.
Is rejection more common for online or offline applications?
Online applications may see more rejections because the system automatically checks certain parameters. However, offline applications can also be rejected during manual verification. Using proper specifications prevents both.
What happens if I keep getting rejected?
If you face repeated rejections, consider visiting a reputed photo studio or using our tool which is specifically designed for Indian passport specifications. You can also contact Passport Seva helpline for guidance on what exactly is failing.
Does passport photo rejection affect my application permanently?
No, photo rejection does not create any permanent record or affect future applications. It is simply a request to provide a compliant photo. Once you submit a correct photo, the application proceeds normally.
Get It Right This Time
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