Terms of Service

1. Acceptance of Terms

By accessing and using PassportSizePhoto.in, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. These terms apply to the website, related content, and any tools or features we provide for creating passport-size photos.

We try to keep the terms straightforward because the service itself is straightforward. You use the site to create photos, and we expect you to use it responsibly, lawfully, and with care for the requirements of the document you are preparing.

2. Eligibility And Use

You may use the service if you can lawfully agree to these terms in your jurisdiction. If you are using the service on behalf of another person, you confirm that you have permission to handle the photo and related files for that person.

The service is designed for personal and lawful document-photo creation. It is not intended for fraud, impersonation, forged documents, or any use that violates applicable law.

3. Service Description and AI Integration

PassportSizePhoto.in provides tools for creating, resizing, and processing passport size and document photos. Our service includes standard image cropping tools as well as advanced, AI-powered generation models.

Our service features include:

• Standard cropping and resizing to standard document/passport photo dimensions.
• Advanced AI-powered tools such as automatic background removal, color replacement, dress/suit replacement, and photo enhancement.
• Processing of uploaded images by AI models to generate updated portraits.
• Local browser-based preprocessing combined with cloud-based AI generation services.
• Print-ready sheets and single photo downloads in government-compliant formats.

4. Pricing, Credits, and Refund Policy

While basic resizing and cropping features are free, access to our advanced AI-powered tools requires the purchase and consumption of credits.

• Credit Purchases: Credits are purchased on the platform to utilize AI image models. All monetary transactions are handled securely via our payment gateways.
• Zero Monetary Refund Policy: We have a strict 0% (zero) monetary refund policy. Once credits are purchased, they cannot be exchanged for cash, refunded to bank/credit cards, or transferred to other accounts under any circumstances.
• Credit Consumption: Credits are consumed only on successful image generations. If an AI generation successfully outputs the modified image, the credit is consumed.
• Failed Generations: If an AI generation fails due to system errors or technical faults, the credit used for that request is automatically refunded to your user account balance for future use. However, no monetary refund will be issued.
• Remaining Credits: Any remaining or unused credits in a user's account balance are non-refundable and will not be returned as cash.

5. User Responsibilities and AI Content

You agree to use the service responsibly and to:

• Use the service only for lawful purposes.
• Only upload photos that you own or have the explicit right and authority to upload and process, including granting permission for AI models to process the image.
• Understand that uploaded photos will be transmitted to secure AI model servers for generation.
• Not use the service to generate fraudulent, offensive, or misleading documents or media.
• Verify that all final generated photos meet specific government requirements before printing or official submission.
• Keep your own copies of downloaded files, as we do not store your images long-term on our servers.

6. Photo Requirements Disclaimer

While we strive to provide photos that meet common government specifications, we cannot guarantee acceptance of any photo by any agency, employer, or organization. Requirements can vary by form, country, office, and submission channel, and they may change over time.

You are responsible for checking the current rules that apply to your specific use case before submitting the final photo. In practice, that usually means confirming size, background, expression, file format, and any special instructions from the authority you are dealing with.

• Verifying current requirements with the relevant authority
• Ensuring their photo meets all specific requirements
• Taking photos in appropriate lighting and background conditions
• Reviewing the final image on a screen before printing it

7. Intellectual Property

The PassportSizePhoto.in website, including its design, code, and content, is owned by us and protected by intellectual property laws. You retain all rights to your photos - we do not claim any ownership of images you upload or create.

You may use the files you generate for your own lawful personal or professional document needs. You may not copy, redistribute, or reuse our site content, branding, or software in a way that violates our rights or the rights of others.

8. Acceptable Use

You agree not to misuse the service in a way that harms the site, other users, or any third party. This includes attempting to interfere with the tool, submitting harmful content, or using the site for activities that are deceptive or illegal.

• Do not upload malware, scripts, or corrupted files
• Do not attempt to break, overload, or reverse engineer the service
• Do not use the service to support fraudulent identity documents
• Do not use the service in a way that violates another person's rights

9. Limitation of Liability and Customer Support

PassportSizePhoto.in and its advanced AI tools are provided "as is" without warranties of any kind. We are not liable for:

• Rejection of photos by any government agency or issuing authority.
• Any issues, delays, or losses regarding official applications due to photo inaccuracies or AI model generation results.
• Biometric errors, mismatch, or quality anomalies produced by the AI models.
• Loss of data, uploaded photos, or processed files.
• Indirect, incidental, special, or consequential damages.

Building Trust & Support: While we exclude liability for the outcome of document submissions, we care deeply about our users and aim to build trust. We provide premium customer support to help troubleshoot issues, refund credits for failed attempts, and ensure a smooth experience. You can contact our support team at any time for assistance.

10. Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the service at any time without notice.

We may also make changes to features, file handling, or supported workflows if we believe the update will improve the service, security, or user experience.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting unless stated otherwise. Continued use of the service after the updated terms are posted means you accept the new version.

If we make a material change, we will try to make the updated wording clear and easy to review so you know what has changed.

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.

If a dispute arises, we encourage users to contact us first so we can try to resolve the issue in a practical and reasonable way before it escalates.

Practical Summary Before You Use The Tool

In everyday use, these terms come down to a small set of common-sense rules. Use the service for lawful document-photo work, check the result carefully, and make sure the final file matches the exact requirement of the form, portal, or office you are dealing with.

These reminders matter because document systems are often strict in small ways. A photo can look fine on screen but still fail because of a size limit, a bad print, or a requirement that was not checked carefully before submission.

How We Expect Users To Use The Service

We expect users to treat the site as a preparation tool, not a substitute for official rules. The result should be reviewed by the person submitting it, especially when the photo is for a government form, a visa application, or another requirement that can be rejected for small mistakes.

If a page or feature changes over time, the updated instructions on the site are the ones you should follow. Keeping the final decision with the user is important because the user is the one who knows the specific application, deadline, and authority involved.

13. Contact

For questions about these Terms of Service, contact us at: mail@passportsizephoto.in

We are happy to explain the meaning of a section if something is unclear. Please mention the exact part you want help with so we can answer directly.